Summary
Once the request is confirmed, the tracking page unrolls the status of your send live, from the queue to delivery at the fax machine, or to the finding of failure.
If you need a paper trail, the PDF receipts add-on provides two distinct files — a receipt for the order and another for the actual transmission — for €2.99 incl. VAT. You are charged only when the recipient has truly received the fax.
Tracking, continuously
As soon as the transmission begins, the tracking page locates your fax and refreshes at five-second intervals. The final verdict can be read there without ambiguity: delivered, or not completed.
Two receipts as an option
The €2.99 including VAT option delivers two distinct documents. The request receipt certifies that the send was indeed submitted; the transmission receipt relates the exchange with the recipient's machine — it includes the sender, the number called, the subject, the exact moment and the page count.
Should the transmission fail, this option costs you nothing. Hold on to the sending receipt corresponding to the PDF you originally sent: the full set of confirmation receipts lets you reconstruct the whole operation if anyone ever challenges it.
What a receipt does not say
The sending receipt confirms that a message went out, that the recipient's number was the right one, and that their device did pick up the pages. It says nothing about who opened them or what they said. When proof of what was sent matters, registered mail remains the more reliable choice.
Key points
- Live tracking, updated without reloading.
- Two possible PDF receipts: the request, then the transmission.
- €2.99 including VAT, due only when delivery has taken place.
- The receipt proves the send, nothing more.