Fax without an account, keep the proof

The questions that keep coming up

What does it cost to send a fax with Faxeroo?

The first page costs nothing: at Faxeroo, a document of a single page travels at no cost, however often you need it to. From the second page onward a single flat rate applies — €3.99 including VAT for the entire send, whether the file holds 2 pages or 40. PDF receipts remain optional (€2.99 including VAT), and your pages never carry any advertising.

Is an account required to fax with Faxeroo?

No, none at all. Neither registration nor password: the form asks for your name and an email address, which first receives the confirmation link, then the tracking. Sending a page costs nothing; a card only intervenes for a multi-page document, billed €3.99 including VAT, or for the receipts option.

How can I fax from my computer, with no fax machine?

Open Faxeroo in your browser and fill in the form: identity, recipient, subject, message for the cover page. Attach the document — PDF, Word, image… — then validate: a confirmation link reaches you by email; once clicked and a minute's countdown has elapsed, the number is dialled for you. No machine, no telephone line, no software to install.

Can I fax without leaving my mailbox?

No: Faxeroo gives you no email address to send a fax to. The fax is built in the browser, with the form and the PDF as support. Email only intervenes afterwards: it brings the validation link, then, where applicable, the PDF receipts for the send, as an attachment.

Which countries can Faxeroo reach?

Seven destinations are open: France, Belgium and Germany, then Spain, Italy, Portugal, and finally Canada. Only landlines are served there; the country is chosen in the form, then the number is typed the way it is written locally.

How do I type the number of a fax located outside France?

Choose the correspondent's country in the menu, then write their number as it reads locally, without the + or 00 prefix and without the dialling code: Faxeroo dials the international part itself. Seven destinations are open: Belgium, Canada and Germany, but also France, Italy, Portugal and Spain.

How long does a fax need to go out?

In most cases, allow one to two minutes for the transmission to complete once the confirmation click is given and the short countdown has run. When the queue lengthens, at peak hours, a few extra minutes are added while a line frees up; the tracking page shows each stage as it happens.

My fax is still pending: should I be alarmed?

Most often, no. A confirmed fax joins the transmission queue and sets off in one to two minutes, a little more at busy hours. Keep the tracking page open: it evolves on its own. Above all, do not resend anything as long as the page shows no failure, otherwise the correspondent would receive the same document twice.

Can Faxeroo also host incoming faxes?

No: Faxeroo only sends outwards. No number is assigned, no incoming fax is processed. Receiving presupposes a fax number in your name — fitted to a fax machine or hosted by a provider that delivers each received page into your mailbox, most often against a subscription.