Tell us what's happening

Tell us what went wrong (a fax status that never changes, a missing receipt, a country outside our list) and we will answer by email.

Write to the Faxeroo team

PDF, JPG, PNG formats — 10 MB maximum

Contact details

Response times
Paris office hours: 9:00–18:00, Monday–Friday
Weekends: slower responses
Address
73 rue Victor Hugo
77340 Pontault-Combault
France

Before you reach out

Single-page documents are sent at no cost, and there is no limit to how often you can use the service. As soon as your file has more than one page — whether it’s 2 pages or 40 — the entire transmission is billed at a single fixed rate of €3.99 including VAT. No advertising is displayed on any of your fax pages. If you would like, you can add a PDF delivery receipt for €2.99 including VAT.

No, nothing of the sort. No account, no password: you simply enter a display name plus an email, which receives the confirmation link first, then tracking updates. One page is free; payment by card kicks in only for documents of two or more pages, charged €3.99 including VAT, or when you add the receipts option.

Open Faxeroo in your browser and fill in the form: identity, recipient, subject, message for the cover page. Attach the document — PDF, Word, image… — then validate: a confirmation link reaches you by email; once clicked and a minute's countdown has elapsed, the number is dialled for you. No machine, no telephone line, no software to install.

Browse the help centre