Tell us what's happening
Tell us what went wrong (a fax status that never changes, a missing receipt, a country outside our list) and we will answer by email.
Write to the Faxeroo team
Contact details
- contact@faxeroo.com
- Phone
- +33891030321
- Response times
- Paris office hours: 9:00–18:00, Monday–Friday
Weekends: slower responses - Address
- 73 rue Victor Hugo
77340 Pontault-Combault
France
Before you reach out
Single-page documents are sent at no cost, and there is no limit to how often you can use the service. As soon as your file has more than one page — whether it’s 2 pages or 40 — the entire transmission is billed at a single fixed rate of €3.99 including VAT. No advertising is displayed on any of your fax pages. If you would like, you can add a PDF delivery receipt for €2.99 including VAT.
No, nothing of the sort. No account, no password: you simply enter a display name plus an email, which receives the confirmation link first, then tracking updates. One page is free; payment by card kicks in only for documents of two or more pages, charged €3.99 including VAT, or when you add the receipts option.
Open Faxeroo in your browser and fill in the form: identity, recipient, subject, message for the cover page. Attach the document — PDF, Word, image… — then validate: a confirmation link reaches you by email; once clicked and a minute's countdown has elapsed, the number is dialled for you. No machine, no telephone line, no software to install.
Keep reading
Pages chosen to help you prepare a send, track it, or keep proof of it.
- Everything you need to prepare, send and track a fax with Faxeroo.
- Delivery times, print fidelity, confidentiality, supporting documents: on to the detail.
- Pick a destination to see its dialling code, the number format expected, and start a send to a landline.
- A PDF, a phone number, and a live status: the opening page costs nothing, and no account is required.