Which files does Faxeroo accept for a send?

Summary

PDFs go through in their native format. Office formats including Word, Excel, PowerPoint, RTF and OpenDocument, images such as AVIF, TIFF, GIF, WebP, PNG and JPG, plus plain text (.txt, .csv), are all supported — as long as the combined size remains below 100 MB and a single file is transmitted at a time. Documents that are not PDFs get converted on our servers; only once that conversion is complete does the page count appear.

What the form supports

PDFs are forwarded exactly as they are. Word (.doc, .docx) and PowerPoint (.ppt, .pptx), RTF, Excel (.xls, .xlsx), and the OpenDocument family (.odt, .ods, .odp) are all converted into PDFs, just like a manual export. .txt and .csv files are formatted on A4 in a standard font; any characters outside the Latin alphabet — Cyrillic, Greek, Arabic, ideograms, emojis — are displayed as "?". Documents created in Pages, Numbers, or Google Docs must first be exported to PDF or .docx.

Two bounds to keep in mind: 100 MB, and a single file per send — nothing is merged for you. To send several items at once, assemble them beforehand into one PDF. The cover page, for its part, is born from the form: no need to attach one. The file leaves our servers as soon as the send is finished.

Photos, spreadsheets, presentations: the reality on arrival

The image is first oriented by the camera's metadata, converted to grayscale, and rendered at the fax's resolution before being placed on an A4 sheet — one picture per page. TIFF files with multiple pages will have all their pages sent, while an animated GIF will only transmit its opening frame. When it comes to paper records, a clean scan with correct framing always outperforms a hastily taken photograph.

The spreadsheet, for its part, prints sheet by sheet according to the layout of the file: a wide table can spread over several pages, and whatever overflows the print area stays behind — check it, along with the preview, before submitting. Each slide of a presentation in principle fits on one page.

Page count, locked files or out-of-bounds files

The page count — and therefore the amount — is established after conversion: one free page, then €3.99 including VAT settles the whole send. A .docx that slightly overflows onto a second page counts two; a spreadsheet can reserve far more than expected. A file locked by a password neither opens nor converts: remove the protection and drop it again. If the conversion resists, export a PDF from your software, then retry the submission.

An enormous file almost always hides photos left at full definition. Now fax knows only black and white, around 200 dots per inch: set the scanner between 200 and 300 dpi, greyscale mode, or lighten the existing document — the recipient's paper would see nothing of it.

Key points

  • From PDF to .csv, via office files and images.
  • One file per send maximum, 100 MB ceiling.
  • Pages and price follow the conversion: watch the print area.
  • Every password must disappear from the file.

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