How do I check that my fax was delivered?

Summary

Once the request is confirmed, the tracking page unrolls the status of your send live, from the queue to delivery at the fax machine, or to the finding of failure.

For a written record, the PDF receipts option provides two documents — one for the request, one for the transmission — at €2.99 including VAT, charged only if the fax reaches the recipient.

Tracking, continuously

As soon as the transmission begins, the tracking page locates your fax and refreshes at five-second intervals. The final verdict can be read there without ambiguity: delivered, or not completed.

Two receipts as an option

The €2.99 including VAT option delivers two distinct documents. The request receipt certifies that the send was indeed submitted; the transmission receipt relates the exchange with the recipient's machine — it includes the sender, the number called, the subject, the exact moment and the page count.

If the fax fails, the option costs nothing. Keep the transmission receipt with the exact PDF sent: the complete set of confirmation receipts makes it possible to reconstruct the operation if someone disputes it.

What a receipt does not say

The transmission receipt proves that a communication took place, to the right number, at a given instant, and that the machine on the other end did take in the pages. It says nothing about the person who leafed through them, nor about their exact content. When a text demands proof of what was sent, registered mail stays the stronger option.

Key points

  • Live tracking, updated without reloading.
  • Two possible PDF receipts: the request, then the transmission.
  • €2.99 including VAT, charged only in the event of delivery.
  • The receipt proves the send, nothing more.

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