Summary
Usually not. After confirmation, your fax joins the sending queue and is dispatched within one to two minutes, a bit more during busy periods. Leave the tracking page open — it refreshes by itself. Most importantly, don't resend anything as long as the page reports no failure, or your recipient may receive the same document twice.
Where your fax is, exactly
First point to check: the confirmation by email. As long as the link received is not activated, nothing leaves; it stays valid for three minutes, and beyond that the request must be made again. Think also of the junk mail folder.
Once the link is activated, a countdown of roughly fifty seconds still allows you to cancel. Then the fax moves into the queue, advances to the sending phase, and finally shows its outcome.
The delays to keep in mind
Under ordinary conditions, a send needs one to two minutes; budget extra time when traffic is high or the file is heavy. The tracking display refreshes at five-second intervals, so reloading brings no gain.
When to step out of the wait
If the status remains stuck for more than ten minutes, email contact@faxeroo.com or visit the contact page, attaching the link to your tracking. Seeing a failure? Go back to your source and recheck every digit before you submit again. Never double a send that is in progress: both copies would end up leaving.
Key points
- Nothing gets sent until you tap the mail link, and that window lasts exactly three minutes.
- Countdown of about 55 seconds, then entry into the queue.
- Transmission of one to two minutes, more at busy hours.
- Ten minutes without change: write to support, tracking link in hand.